Komax Testing Services

Fast and Customized

Our business area "Services" is another constant in our portfolio of competence. We offer worldwide support to our customers in all areas connected to the systems we deliver. This begins during installation preparations, whilst rendering assistance during commissioning as well as on-the-job training for employees. Subsequent adjustments are implemented quickly and competently by our service employees. We supply spare parts, provide software updates, furnish information relating to measures in keeping those systems cared for by Komax Testing at an up-to-date level, and we also render advice concerning their efficient utilization.  After all, in the rare event of a problem, our worldwide service organization always ensures that our systems are back up quickly and ready for operation.

An overview of our main services rendered

  • On-site customer service (field service) through our worldwide service organization
  • Adoption of the customer's specifications as a service, e.g. testing software configuration, statistical evaluations, layout-optimization, etc.
  • Training of adjusters and users (software and hardware)
  • Repair center
  • Spare parts supply
  • Software maintenance
  • Regular software updates within the context of the maintenance agreements, or in individual cases, an upgrade of the software to the current version.

Please feel free to contact your representative in Sales and Services. You'll find their contact data in the navigation menu item Locations/Contact.